How secure scanning of highly sensitive medical records and process automation make virtual care possible

Today, we can practically manage all aspects of our life using online apps and mobile technologies. It is natural to expect healthcare to be just as convenient, accessible, and safe as any other online service. Enter the world of virtual healthcare—or virtual care. 

Virtual care is the future! 

Virtual healthcare implies leveraging technology and communication tools to connect healthcare providers with patients in real-time from any location. For example, in virtual healthcare, meetings or visits are enabled using video, mobile apps, and instant messaging to provide healthcare services from any time, anywhere. Virtual care brings many advantages to both patients and physicians—saving travel time and costs and ultimately making medical care more affordable. 

According to a recent report released by UnivDatos MarketInsights, the virtual healthcare delivery market is expected to grow at a CAGR of 24.6% from 2021-2027 to reach US$ 122 billion by 2027. 

Some key factors contributing to the rise in global virtual healthcare delivery include patients' increasingly hectic and tiring lifestyles, a significant increase in lifestyle diseases, an ageing population, and the emergence of disruptive internet and mobile technologies.

COVID-19 gave a further impetus to virtual care as WHO recommended using virtual healthcare delivery to reduce the need for people to go to healthcare facilities and eliminate chances of catching infections at healthcare centers. 

So far, virtual healthcare is primarily used for online consultations, follow-ups, status reports, responding to queries after diagnosis, and so on. Healthcare providers will need the patient's medical history and records available at their fingertips to provide a full range of virtual consultations, from carrying out an in-depth diagnosis to taking immediate action to preventing the condition from worsening to saving patients in life-threatening situations. 

Technology as the key differentiator in virtual care

Technology is at the core of enabling the convenience and accessibility of virtual care. Technology providers need to align their solutions to the different components of the virtual care ecosystem. 

In the traditional healthcare system, healthcare providers maintained sensitive personal data and medical health records, which were then available for in-person physician visits. Going digital is no small task for the healthcare industry, given the high volumes of medical records.

Let's look at some of the challenges that healthcare institutions now face in moving to virtual care:

  • Converting paper documents to digital

The foremost requirement is to gather and consolidate personal medical records and history maintained physically in consultation notes, lab notebooks, handwritten prescriptions, doctor observations made on patient charts, inpatient or outpatient documentation, and then convert them into digital format. It involves securely scanning high volumes of legacy records while ensuring regulatory compliance. These digitized medical records, known as Electronic Medical Records (EMRs), allow easy access to a patient's medical history from any location or device and enable convenient appointment scheduling and automatic alerts for follow-up visits or regular check-ups.

  •  Interoperability

Often, service providers struggle to create an integrated system that reflects up-to-date medical records and eliminates communication gaps between the physician and the patient at any point in the treatment lifecycle. It is imperative to have the most up-to-date medical records in digital formats—but they must also be made interoperable. Healthcare providers must be able to access data instantaneously from any system or device they use for virtual consultations. Health data interoperability is critical to give physicians a complete medical view of the patients' medical history.

 

Medical document scanning for virtual care

The healthcare system is highly document-dependent, making medical records scanning a complex activity. Medical documents are of various types—ranging from personal medical records to simple prescriptions or invoices and medical investigation records (such as CT or USG slides) in all shapes and sizes! 

Professional document scanning companies like DRS Imaging are equipped with production-grade scanners that address the healthcare industry's specialized scanning requirements. They also deploy advanced intelligent data capture software for automatic classification and indexing of medical documents. Everything can be achieved seamlessly, from scanning and data extraction to indexing, without compromising on time or resolution and delivering high-quality output. Moreover, they provide secure scanning services and stringent role-based access controls to ensure HIPAA compliance. 

DRS Imaging: Reliable & trustworthy medical record scanning experts 

DRS has extensive medical record scanning experience and expertise. We offer specialized services that enable our healthcare industry clients to digitize medical records with affordable and secure document storage, allowing quick retrieval of EMRs adhering to the latest HIPAA regulations. 

High-speed medical scanning with Cannon

DRS has strategic tie-ups with scanning industry leaders, such as Canon, providing a competitive advantage with cost-effective and efficient medical records scanning and document management services. 

Canon high-speed production document scanners are highly suited for medical records scanning as they are capable of scanning up to140 pages per minute and handle a daily scanning volume of up to 70,000 documents.

Auto-classification of medical records

DRS provides advanced auto-classification technology, so clinical, billing, insurance and privacy documents are automatically organized, tagged and archived without human intervention. It captures, indexes, and stores documents on the cloud in accordance with document retention policies and other regulations. As a result, healthcare providers can retrieve digital documents within seconds for virtual health check-ups and solve patient queries accurately, improving the accuracy and quality of patient care.

DRS helps achieve compliance with HIPAA regulations

DRS medical scanning services are compliant with legal, insurance and liability requirements. We help healthcare companies understand how to meet compliance regulations and provide document scanning and document management solutions designed to ensure HIPAA compliance. Our consulting experts create automated workflows and reimagine your in-house data management processes to reduce risk and increase compliance. 

DRS Imaging has a proven track record in on-site and off-site scanning services, microfilm scanning, medical records scanning, and document management solutions. 

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