How to Build a Successful Healthcare Governance Strategy

The rise of Big Data continues to gain momentum as a way to inform better business decisions. In the healthcare industry, pulling information from electronic healthcare records (EHRs) provides an opportunity to rapidly analyze data, increase interoperability, and gain accurate, reliable insights that ultimately improve patient care. But how that electronic information is managed depends on a successful healthcare information governance strategy. 


Information governance goes far outside traditional records management; it incorporates compliance, security, privacy, how data is stored and archived, how it is analyzed and audited, and how it is used for business intelligence. A governance strategy begins by transforming paper records into electronic records. DRS Imaging turns slow paper workflows into efficient digital workflows so you can automate critical tasks, reduce costs and compliance risks, take advantage of big data insights, and improve patient care.

Reduce Costs

Automation reduces costs by eliminating redundancies from both the clinical and business sides of an organization. Sorting through duplicate information, even when it is electronic, is an onerous task for practitioners and administrative leaders. Duplicate records reduce the efficiency of business processes and productivity for those who interact with patients and residents. Accessing accurate records at the click of a button allows users to extract data for auditing purposes and information about patients and their histories to make quick decisions, ultimately reducing overall costs.

Reduce Risk

Responsibility to protect business information and customer data falls on the healthcare organization under HIPAA regulations. Best practices that are streamlined and automated within one central information management system reduces the risk of an organizational data breach, which has a financial and reputational impact on healthcare organizations. A successful healthcare governance strategy must also protect the loss of data from system outages, theft, fraud, and natural disasters. More simply, automated information governance reduces exposure to operational risk. This also reduces costs because the average data cost of a data breach is more than $6.5 million.

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Improve Workflow Efficiency

Healthcare organizations continue to struggle to implement efficient workflows. In a recent survey, almost 80 percent of healthcare quality experts reported that improved clinical workflow and efficiency are the most critical aspects of increasing the quality of health information data. Bad data leads to a never-ending cycle of inefficiencies. Poor practices lead to bad data, bad data leads to poor decisions, and the cycle continues. Clinical and operational decisions require dependable data, making centralized electronic automation imperative to a successful healthcare governance strategy. Using software to assign and monitor workflows not only increases efficiency but increases the quality of the data.

Improve Department Interoperability

One of the most common issues that plague healthcare organizations that haven't yet centralized information governance is poor interoperability. In fact, a recent study by the Center for Connected Medicine found that less than 4 out of 10 health care systems share information with other healthcare systems even though there are many reasons to improve department interoperability with a centralized information infrastructure.

An easy exchange of data reduces medical errors. That's the clear benefit. But improved interoperability also increases efficiency, especially on the clinical side where caregivers and doctors need to access patient records quickly to identify time-sensitive health problems. Onformation governance creates a better experience for patients who don't have to answer questions or give their medical history multiple times.

healthcare governance strategy

Improve Patient Care

The ultimate end goal for building a successful healthcare information governance strategy is to improve patient care. The previously listed benefits of automating information contribute to that goal. Reducing overall costs leaves more money to allocate to resources that directly impact patient care such as human capital, supplies, medical technology, and more.

Improving workflow efficiency and interoperability increases the reliability and availability of quality data that physicians and caregivers can use to make patient care decisions and avoid life-threatening medical errors.

Meet Compliance with Scanning to EHR

Centralized information access helps healthcare organizations meet HIPAA, legal, and insurance requirements in a more efficient manner. In some cases, information governance simply helps organizations comply—healthcare has a large amount of forms and documents that must comply with regulations.

Manually entering form data into electronic health records (EHRs) isn't feasible. Outsourcing that task makes sense. Document solutions allow healthcare organizations to scan forms and documents directly into a patient's EHR, which reduces labor costs, keeps patient information secure, and ensures organizations meet all compliance requirements.

Manage Information with DRS' Mercury Software

Harness the power of DRS' Mercury software to implement best practices that lead to successful healthcare data governance. Digitally organize information, whether information is stored in email, files, Sharepoint, in-house applications, or ERP and CRM systems. Automate critical tasks that increase the value of your healthcare data.

Mercury is customizable:

  • Stakeholders and decision-makers extract and analyze data to make cost-saving migration and deletion decisions.
  • Data classification ensures compliance by using tools like auto-encryption, access control, and retention schedules.
  • Users migrate, retain, or release healthcare data for retention, archival, or deletion. Additionally, Mercury ensures compliance policies are applied consistently across all content and systems and allows management to restrict access where applicable to protect data.
  • Regularly monitor applicable data to inform and implement policies and procedures.
  • Create accurate reports that will withstand audits.
  • Move less essential data to secondary storage areas to keep it safe, but keep the data accessible when needed, saving a sizable amount in storage costs.

Information Governance for better decisions

Governance is strategic: it outlines best practices for decision-makers and stakeholders to make informed decisions when allocating resources. When a clear structure is in place for healthcare data management, organizations gain clinical and business value because caregivers and leaders have the information they need when they need it.

DRS Imaging Services has been helping companies manage their data and streamline business processes since 1964.

Contact us today to learn more about how we help healthcare organizations implement successful healthcare governance strategies.

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